💊 How to File a Maxicare Reimbursement for Doctor's Fees, Lab Tests, and Medicines (2025 Guide)

If your company is under Maxicare, and with new policies now requiring pre-approvals, you may have ended up paying for your doctor's fee, lab tests, or prescribed medicines to avoid delays.

✅ The good news? You can request a reimbursement—even for medicines—as long as you keep original copies of all required documents.

Here’s a complete 2025 guide to help you file your Maxicare reimbursement request with ease.

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📋 What to Prepare Before Filing Your Reimbursement

Make sure to keep all original copies of the following:

🧾 Doctor’s prescription
🔬 Laboratory or diagnostic request form
🧑‍⚕️ Doctor’s Fee Invoice (Ask your doctor—this is required)
💵 Original Official Receipts (OR) for:

• Doctor’s consultation
• Lab/diagnostic tests
• Medicines from the pharmacy

💡 Pro Tip: Buy your prescribed medicines and finish all tests before filing your reimbursement. Maxicare may reject partial submissions or late documentation.

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🖥️ How to File Your Maxicare Reimbursement Online

Step 1: Log In to Maxicare Website

🔗 Go to Maxicare website or click “Log in”
👤 If you're new, click “Create New Account” and follow the steps.
📱 Make sure you use a unique mobile number (not registered before).
🆔 Keep your Maxicare membership card handy during registration.

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Step 2: Submit Your Reimbursement Request

• After logging in, go to the "Reimbursements" tab.
• 📝 Fill out all necessary details and upload the scanned documents.
• 📤 Click “Submit” once everything is complete.

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Step 3: Track the Status of Your Reimbursement

🔍 On the top-left of the homepage, click "Search" → then click "Transaction"
📅 Select "Reimbursement" and input the date of submission
📄 You’ll see the status of your request (e.g., pending, approved, rejected)
🖨️ You can also download/print your request for your records.

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📲 What Happens After Submission?

Once approved, Maxicare will send you a text message similar to this:

“Your reimbursement request has been approved for ₱XXX.XX. Please check your MaxiHealth+ app for disbursement.”

📩 Note: Maxicare rarely sends email notifications, so rely on SMS or check your online account regularly.

👉 To learn how to withdraw or transfer your reimbursement to your bank via the MaxiHealth+ app, click here.

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🏥 Recommended Lab: High Precision Diagnostics

In my experience, getting lab tests done at High Precision Diagnostics helped speed up my reimbursement. I didn’t even have to mail original documents—just uploaded scans!

They also offer affordable rates. I highly recommend them if you're paying out of pocket.

🧪 If you don’t want to pay upfront, ask the branch if they accept Maxicare LOA.
✅ The SM Aura branch accepts Maxicare (but you'll need to wait for approval).

📌 What I did: Paid for the tests first, then requested reimbursement. Fast and less hassle!

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👍 Final Tips

✅ Keep all original documents in a folder, even after uploading.
📞 Call Maxicare’s customer support if your status doesn’t update after a few days.
📆 Submit your reimbursement as soon as possible—don't wait too long after your test or consultation.
📤 Scan documents clearly and legibly to avoid rejection.

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💬 Found This Helpful?

If this guide helped you, please like, follow, or share it with friends and coworkers. Many Maxicare members face the same issues—and this guide could save them time and frustration!

📅 Updated: June 2025